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+44 7803 409150

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Rated Excellent

UK's Leading Independent Bed Retailer

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Delivery Service

We are experts in delivering a good night's sleep
At Casa Living, we understand how important it is to get a good night's sleep, which is why we're here to help you every step of the way.
Our team is dedicated to making the delivery process as smooth and stress-free as possible, so you can focus on getting a great night's sleep. Once your order has been placed, you will receive a confirmation email detailing your order number. This can be used on our delivery tracking information page, where you can track your order and check your progress. Before delivery, we will contact you to arrange a convenient date and time for your goods to be delivered.
So, we've got you covered if you need a new bed for yourself, a guest room, or your children's bedrooms. With our reliable and efficient delivery service, you can rest easy knowing we will bring your perfect bed to your home.

Skilled delivery partners

Delivery to your room of choice

Free delivery

Frequently Asked Questions

Yes. All our order confirmations come via email with an estimated delivery date to pop into your calendars. You can also use our handy delivery tracker to keep an eye on the status of your order. Alternatively, call our customer care specialists, who will be happy to help you over the phone at +44 7803 409150 or via email.

We offer Free delivery to most of the mainland UK for orders over £100; there are applicable charges for deliveries to the highlands or far out UK, which can be found by putting your postcode into the delivery section on each individual item/product page. For orders under £100, there is a small charge starting from £10.
We use our own in-house, fully insured and expertly trained delivery team for large, bulky items. We also partner with leading national two-person delivery experts, Furdeco and BJS. All delivery partners are highly experienced in delivering sizeable items with a two-person delivery crew. Interparcel typically delivers small parcels.
Yes – Before delivery, our team will contact you directly to arrange a suitable delivery slot via email, call, or text message. You can also track your delivery using the link received in your order confirmation.
Yes. After placing your order, our delivery team will contact you via e-mail, text or call to arrange a suitable delivery day/time. If the product is available for next-day delivery, you can select a delivery date at checkout.
This service is available for most beds and mattresses and can be selected during checkout. If this service is not listed as an option during checkout for your selected product, please contact our helpful team via email or +44 7803 409150, and we might be able to offer a more personalised service to suit your needs.
Yes – we charge a small fee for this convenient service which will be clearly said on the basket page at checkout.
When we remove your old bed or mattress, we ensure that it is disposed of in an environmentally responsible way. All products are sent to The Furniture Recycling Company, the UK’s largest and most trusted furniture recyclers.

We currently only offer assembly on divans and electric adjustable beds. If available, this service can be added at checkout. Please visit our bed assembly information page for more information.

We offer delivery to all postal areas in the mainland UK.

Yes – there are applicable charges for deliveries to upper Scotland.

We currently only deliver to all postal areas in the mainland UK. For our overseas customers, we can arrange to have your order delivered to a UK-based shipping company of your choice.

We offer a room-of-choice delivery service for large, bulky items such as divan beds and mattresses for a small charge. This service can be added to your basket at checkout. Please note – delivery will be made to your doorstep for flat-pack furniture and roll-up mattresses. If this service is essential, please contact our sales team via email or +44 7803 409150 to discuss your requirements.

Yes – we can install electric adjustable beds on a select range of products. If applicable, this service can be selected during checkout or with a sales representative over the telephone.

Due to health and safety, our delivery teams can only deliver up to 3-flights of stairs. If you live above three flights, please ensure that there is a suitable lift that the product will safely fit into. Please ensure that you have measured all access space, including lifts, stairways, and door frames, to avoid disappointment on the day of delivery. Information relating to access should be shared with our customer care team via email or +44 7803 409150 as soon as possible after placing your order.

We recommend measuring all entrance doors, hallways, staircases (lifts if applicable) and designated rooms of choice to ensure that the product can enter in and through the property.

If you are ordering multiple products, these may come separately and on different days, depending on where they are dispatched. Each product has an estimated delivery lead time highlighted on the product page and will be delivered within that period. Our delivery team will contact you before each delivery to book in for a suitable date. If you require all your items to be delivered simultaneously, please contact our customer care team before placing an order (via email or +44 7803 409150), and they will try to accommodate your request.

If you have any other information, such as potential vehicle restrictions, parking restrictions or road restrictions, that would be helpful for our delivery team, please contact our customer care team via email or +44 7803 409150, and they will be able to help.
Before delivery, we recommend measuring all entrance doors, hallways, staircases (lifts if applicable) and designated rooms of choice to ensure that the product can enter in and through the property. Please be mindful of any low ceilings. On the day of delivery, please ensure all walkways are clear and any items are removed (e.g., photographs, ornaments, lamps, picture frames, and low-hanging lights…).
You can cancel your order when it is out for delivery, but you will be charged a dispatch fee. Please note for small items, such as bedding; there will be a dispatch fee starting from £15. For large bulky items, the dispatch fee starts from £75, depending on item size and delivery postcode. Please note this does not apply to custom-made orders. Custom made orders can only be cancelled within 24 hours of the order being placed. After this point, the product cannot be cancelled as it will have been sent for production.
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